I purchased Norton 360 just recently, and then got a laptop with Norton 360 already installed on. Can I get a refund for my first purchase?

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  4. I purchased Norton 360 just recently, and then got a laptop with Norton 360 already installed on. Can I get a refund for my first purchase?

Most (not all) Norton branded Symantec consumer products are eligible for return within 60 days of the purchase date as part of Symantec’s money back satisfaction guarantee. Norton 360 in particular counts as being eligible for refund within the first 60 days of purchase (different rules may apply to different regions). Shipping, handling, and any applicable tax are not refundable except in certain states and countries where these items are refundable. All refund requests are to be directed to Norton support if the product has been purchased directly from Symantec/Norton.

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